Entergy New Orleans electric rates and bills

Entergy New Orleans rates per kWh, by period

EIA publishes three residential figures for Entergy New Orleans, each for a different period. The annual EIA-861 survey puts the 2025 average at 13.20¢ per kWh, paid by 188,385¹ residential customers. The monthly EIA-861M sample gives 13.54¢ per kWh for the last 12 months (September 2025 to August 2026) and 14.02¢ per kWh for August 2026³ alone, +3.9%² against the same month a year earlier. The 2026 months are preliminary.

Each is average revenue per kWh: what homes were billed in total, divided by the kWh they used. The monthly customer charge, energy charges, fuel adjustment and riders are all inside it, so it is higher than the energy rate in the tariff and does not equal what any single household pays per kWh; the guide to fixed charges shows why small users pay more per kWh than large ones.

Entergy New OrleansLouisiana average, all providers

Source: EIA-861M monthly sales and revenue by utility; EIA, Electric Power Monthly / EIA-861M sales and revenue by state. Residential revenue divided by kWh in each month, as reported to EIA's monthly survey (EIA-861M; months since January 2026 preliminary).

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Month	Entergy New Orleans (¢/kWh)	kWh per customer	Bill per customer
January 2025	11.78¢	1,120	$131.86
February 2025	11.10¢	1,060	$117.61
March 2025	12.94¢	771	$99.79
April 2025	15.09¢	720	$108.57
May 2025	13.86¢	889	$123.26
June 2025	13.97¢	1,199	$167.47
July 2025	13.84¢	1,377	$190.62
August 2025	13.50¢	1,419	$191.60
September 2025	13.35¢	1,338	$178.60
October 2025	13.27¢	1,085	$144.09
November 2025	13.07¢	742	$96.97
December 2025	12.77¢	836	$106.72
January 2026	12.03¢	964	$115.98
February 2026	12.22¢	1,066	$130.26
March 2026	14.82¢	741	$109.80
April 2026	14.34¢	721	$103.43
May 2026	14.39¢	809	$116.37
June 2026	14.09¢	1,116	$157.26
July 2026	14.05¢	1,435	$201.61
August 2026	14.02¢	1,529	$214.29

The annual average moved from 13.03¢ per kWh⁴ in 2024 to 13.20¢ per kWh in 2025, a 1.3%¹ rise, smaller than the 6.7%⁵ rise in Louisiana's statewide residential average over the same years.

Rates set at City Hall

Entergy New Orleans is an investor-owned subsidiary of Entergy, but its rates are not set by the Louisiana Public Service Commission. The New Orleans City Council is responsible for regulating electric and gas utilities within the city, an authority the council itself describes as unusual among US cities, and its rate orders for Entergy are adopted by ordinance or resolution. The council's Utility, Cable, Telecommunications and Technology Committee oversees that regulatory authority and makes recommendations on electric and gas rates.

For anyone tracking a rate increase, that means the dockets, hearings and resolutions to follow are the council's. The rate and rider schedules that result are the line items on a bill; EIA's averages show what those schedules added up to across all homes after the fact. The guide to rate increases explains how such decisions reach a monthly bill.

A higher price than Louisiana, a smaller bill

Measured per kWh, Entergy New Orleans sits above the state. Its 2025 average was 5th highest among the 16 Louisiana utilities with 10,000 or more residential customers; the statewide average across all providers was 12.52¢ per kWh. Louisiana's prices are low by national standards (4th lowest⁵ among the states in 2025), and the same figure ranked 40th lowest of 177 among large US utilities and was 25.8% below the national average for investor-owned utilities¹.

The bill tells a different story because New Orleans homes use less power. Louisiana homes used 1,225 kWh a month in 2025, the highest⁶ among the 50 states and DC; Entergy New Orleans homes used 1,047 kWh. Entergy Louisiana homes, served at a lower average price of 11.90¢ per kWh, used 1,233 kWh and paid $146.76 a month; Cleco Power homes used 1,245 kWh and paid $177.57. Entergy New Orleans's $138.23¹ was the smallest average bill of the six Louisiana utilities with 100,000 or more residential customers in 2025.

Entergy New Orleans (LA)1,047

SWEPCO (LA)1,175

Entergy Louisiana (LA)1,233

Cleco Power (LA)1,245

DEMCO (LA)1,331

SLEMCO (LA)1,404

Source: EIA-861 annual electric power industry report, 2025 final. EIA-861 2025 final. Average revenue per kWh is all charges divided by kWh; it is not a tariff rate.

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Utility	average monthly residential use
Entergy New Orleans (LA)	1,047
SWEPCO (LA)	1,175
Entergy Louisiana (LA)	1,233
Cleco Power (LA)	1,245
DEMCO (LA)	1,331
SLEMCO (LA)	1,404

Use barely moved between the two survey years (1,042 kWh in 2024, 1,047 kWh in 2025), so the average bill followed the price, from $135.81⁴ to $138.23 (+1.8%¹). Over the last 12 months (September 2025 to August 2026) the average bill was $139.62 for 1,031 kWh².

April bills and August bills

The annual average hides a wide swing. In EIA's monthly data for the last 12 months, use per home bottomed out at 721 kWh in April 2026, with an average bill of $103.43, and peaked at 1,529 kWh in August 2026, with an average bill of $214.29².

1,338Sep

1,085Oct

742Nov

836Dec

964Jan

1,066Feb

741Mar

721Apr

809May

1,116Jun

1,435Jul

1,529Aug

Source: EIA-861M monthly sales and revenue by utility. kWh per residential customer in each month (EIA-861M; months since January 2026 preliminary). The table adds the average bill and price for the month.

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Month	kWh per customer	Bill per customer	¢/kWh
September 2025	1,338	$178.60	13.35¢
October 2025	1,085	$144.09	13.27¢
November 2025	742	$96.97	13.07¢
December 2025	836	$106.72	12.77¢
January 2026	964	$115.98	12.03¢
February 2026	1,066	$130.26	12.22¢
March 2026	741	$109.80	14.82¢
April 2026	721	$103.43	14.34¢
May 2026	809	$116.37	14.39¢
June 2026	1,116	$157.26	14.09¢
July 2026	1,435	$201.61	14.05¢
August 2026	1,529	$214.29	14.02¢

For comparison, Entergy Louisiana's homes used 1,787 kWh in their peak month (August 2026) and paid $209.18² on average: more kWh than New Orleans homes, at a lower average price per kWh. Households that need help with summer cooling bills can apply for the federal Low Income Home Energy Assistance Program through the Louisiana Housing Corporation; Louisiana's allocation for fiscal 2026 was $57.0 million⁷. The guide to help paying an electric bill lists other options.

Rooftop solar on a scale unusual for Louisiana

EIA's 2025 meter data count 10,252 net-metered residential solar installations on Entergy New Orleans's system, 60.1 megawatts of capacity, or 54.4 per 1,000 residential customers. The other large Louisiana utilities report far fewer per 1,000 customers: 15.8 at Entergy Louisiana, 17.5 at Cleco Power, 12.3 at DEMCO, 9.7 at SLEMCO and 6.6 at SWEPCO. Among Entergy's own utilities, Entergy Arkansas reported 13.0 and Entergy Mississippi 2.1⁸. How exported solar is credited is set in the rate schedules; the net metering guide explains the general mechanics.

Advanced meters were on 99.6%⁸ of residential accounts in 2025. EIA's meter data for Entergy New Orleans carry no enrollment count for time-of-use or other time-varying rates, so any such option has to be checked in the utility's current schedules.

Fewer outage minutes than the state

Entergy New Orleans customers averaged 209 minutes without power in 2025 including major events, fewer than the Louisiana average of 267 minutes. Excluding major event days the figure was 174 minutes, against 216 minutes statewide, and customers had 1.84 interruptions on average, against the state's 2.20⁹. The utility reports under the IEEE 1366 standard.

Entergy New Orleans (LA)209

Cleco Power (LA)212

SLEMCO (LA)232

Entergy Louisiana (LA)253

DEMCO (LA)321

SWEPCO (LA)451

Source: EIA-861 2025, reliability. EIA-861 2025 final. Average revenue per kWh is all charges divided by kWh; it is not a tariff rate.

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Utility	outage minutes per customer (all events)
Entergy New Orleans (LA)	209
Cleco Power (LA)	212
SLEMCO (LA)	232
Entergy Louisiana (LA)	253
DEMCO (LA)	321
SWEPCO (LA)	451

Orleans and St. Bernard parishes

EIA's 2025 service-territory records place Entergy New Orleans in 2 parishes, Orleans Parish and St. Bernard Parish¹⁰, and in both at least one other utility also reports customers; Entergy Louisiana is among them in Orleans Parish. Its 188,000 residential customers make up 8.9% of Louisiana's total. A parish or ZIP code does not settle which utility serves a home; the utilities' own service maps decide by address. Louisiana has no residential retail choice (0.0%¹ of residential customers bought from a competitive supplier in 2025), so that utility also supplies the power.

Entergy New Orleans onlyEntergy New Orleans and other utilitiesOther utilities

Source: EIA-861 2025, service territory; Census Bureau, Cartographic boundary file, counties. EIA-861 2025 service territory: 2 counties. Counts whole counties even where the utility serves only part of one; check the utility's own service-area map for an address.

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County	Other utilities reporting service
Orleans Parish	Entergy Louisiana
St. Bernard Parish	Entergy Louisiana

Businesses, and the rest of Entergy

Entergy New Orleans's 19,293 commercial customers paid an average of 10.57¢ per kWh in 2025, and its 1,216 industrial accounts 7.49¢ per kWh. Across all 208,895 accounts the average was 11.48¢ per kWh¹, a figure that says little about household bills.

Entergy runs 5 utilities with pages here, in Arkansas, Louisiana, Mississippi, Texas, whose residential customers paid 12.97¢ per kWh on average in 2025. Entergy New Orleans sat between Entergy Louisiana at 11.90¢ per kWh and Entergy Texas at 13.89¢ per kWh¹. The Entergy page compares all five, and electricity in Louisiana covers the state.